Festival Tickets and Registrations
Welcome to 2024 SummerWorks Performance Festival Ticketing and Registration Page!
Scroll down to purchase your tickets and to reserve spots at some of our FREE events and activities. Scroll further to view our full 2024 Festival Ticketing and Registration Policies.
NOTE: If you are planning to purchase tickets for multiple Festival performances, please visit our Thundertix ticketing platform.
NOTE: If you are currently accessing this page on your mobile device, and you are having difficulties with the navigation on this ticketing page, please visit our ‘Mobile-Friendly’ platform.
General Information
- No refunds or exchanges.
- All shows start on time.
- All seating is general admission.
- Latecomers are not guaranteed entry.
- No photography or video recording is permitted.
Ticket Prices
SummerWorks offers Pay-What-You-Decide pricing, with tickets for all paid performances available at $15, $30, or $45. This approach supports our commitment to offer affordable ticket prices. It allows patrons to increase their support for the Festival when possible, while ensuring financial accessibility for those who need it.
All ticket prices are inclusive of HST.
NOTE: A processing fee of $1.50 will be added to every purchased ticket. This small surcharge directly offsets the processing fee charged by our box office software.
Box Office Information
Online: Tickets and/or registrations are booked online at summerworks.ca, up until the listed start time for each specific performance or event.
Phone: The Festival Box Office phone line is available between August 1 – 11 only. Our phone number is (647) 913-2249. This phone line is open from August 1st – 11th between 12:00pm – 4:00pm each day, and it is available for general inquiries, ticket purchases, and/or registrations.
(If you require assistance by phone before August 1st, please email boxoffice@summerworks.ca to arrange a call with a member of our Patron Services team.)
In-Person: Our Festival Box Office Hubs are available to assist patrons with general inquiries, ticket purchases, and/or registrations for performances and events throughout the Festival. You can visit the Festival Box Office Hubs on the following dates and at these specific locations:
- Daniels Spectrum (585 Dundas St E) from August 1st – 4th. (East End Hub)
- The Theatre Centre (1115 Queen St W) from August 6th – 11th. (West End Hub)
Both Festival Box Office Hubs will open one (1) hour prior to the first ticketed or registered performance of the day, and they will close at the listed start time of the final ticketed or registered performance of the day. Tickets are available for purchase with cash or debit/credit.
NOTE: Our Festival Box Office Hubs are closed on Monday, August 5th, during Summer Break. To learn more about our free Summer Break programming, please visit summerworks.ca/summer-break
NOTE: In-person ticket purchases and registrations are only available onsite at our Festival Box Office Hub venues: Daniels Spectrum and The Theatre Centre. In-person ticket purchases and registrations are not available at any other Festival venue. Please plan accordingly. We encourage last-minute ticket purchases and registrations from your own electronic device, right up until the listed start time of the performance or event you wish to attend.
Performance Information
The house will open ten (10) minutes prior to the scheduled performance/event start time, with some exceptions. A Patron Services team member will ask you to line up in the lobby prior to entry. Seating is first-come, first-served. You must present your e-ticket on your electronic device or as a printed copy, to be scanned upon entry.
All shows start on time. Latecomers will not be guaranteed entry. Some performances and events may have a late call, at which time a Patron Services team member or a volunteer will bring you into the performance/event space. If you need to leave the space for any reason during the performance/event you may not be guaranteed re-entry.
Designated Relaxed Performances allow for both latecomers and re-entry. For specific information on Relaxed Performances at SummerWorks, visit our Accessibility Page.
Content and Sensory Advisories (i.e. use of haze, violence, mature subject matter, strobe effects, etc.) will be listed on the individual web page for each performance/event. If you have further questions about content or sensory advisories, a Patron Services team member can provide more detailed information onsite.
Patron Accessibility
Indicating Access Requests When Booking Tickets Online:
When purchasing your tickets online, during the checkout process there will be a text box prompting you to provide information on any of your accessibility needs. These may include, but are not limited to, accommodations for mobility devices, reserved accessible seating, and whether you will be attending with a support person. You may also reach out with any questions or concerns at any time to access@summerworks.ca and we will work to best support you during your time at the Festival.
Indicating Access Requests When Booking Tickets Over The Phone Or In-Person:
Please inform the Patron Services team member if you have/require any accessibility needs that we may be able to support you with during your time at the Festival. To connect with Patron Services via phone, we ask that you reach out to boxoffice@summerworks.ca with your phone number, and a representative will return your call.
For full details on accessibility measures at SummerWorks, please visit our Accessibility Page.
Babies in Arms:
We encourage parents who wish to bring their young children with them to attend a designated Relaxed Performance. Children who require a seat will require a ticket.
